Reference Assistance

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Reader Services

The E.J. Pratt Library Reference Desk is located on the Main Floor, Victoria Quad Level.

See also:
Frequently Asked Questions (FAQ)

Librarians and library staff are here to help you use the Library:

  • They can provide a general orientation to the libraries at U of T.
  • They can explain appropriate search strategies for locating specific information.
  • They can assist you in searching the online catalogue, identifying electronic, print and internet resources.
  • They can help to resolve incomplete or inaccurate citations.
  • They can assist you with Victoria University Library's Special Collections of rare books and archives.


  • Agatha Barc
    Reader Services & Instruction Librarian
    PR 114
    agatha [dot] barc [at] utoronto [dot] ca
  • Colin Deinhardt
    Reader Services & Instruction Librarian
    PR 114
    colin [dot] deinhardt [at] utoronto [dot] ca
  • Roma Kail
    Head, Reader Services
    PR 318
    r [dot] kail [at] utoronto [dot] ca
  • Diane Michaud
    Reader Services and Instruction Librarian
    PR 316
    diane [dot] michaud [at] utoronto [dot] ca

How to Reach Us

You can reach us in the following ways: 

In person

9:30 am–4:45 pm

By phone

Reference Desk
416 585 4470

Live chat

Online research help

Online reference

To arrange an appointment only


LibrarySearch provides access to library collections in print and digital formats including books, articles, videos, maps, government documents, and more. 

Please contact us if you have questions about the new library search platform via the Ask Us form or connect with us through the virtual service for general inquiries (open Monday–Friday, 11:00 am–1:00 pm).

Research Consultation Service

Librarians are available for appointments customized to the research requirements of particular assignments. We are generally available for consultations Monday to Friday, between 9:30 am and 4:30 pm. An advanced notice of at least twenty-four hours is required (excluding weekends and holidays).

To request an appointment, please use the online contact form or visit the Reference Desk.

Instruction Program

Electronic Classroom

The library’s laptop-equipped classroom is located on the third floor of the Pratt building.

See also: Services for Faculty, Instructors, and TAs.

Library instructors teach library research skills to students and provide training in the use of online catalogues, electronic and print resources including electronic periodical indexes, electronic journals, online reference tools and digital collections.

Students gain hands-on experience with a range of UTL's online resources.

Instructors create course specific guides to the Library's collections.

Schedule a Library Instruction Session

For the 2023-2024 academic year, professors and instructors are encouraged to contact Roma Kail to arrange for a library workshop tailored to course requirements (416-585-4476 or r [dot] kail [at] utoronto [dot] ca)

Research & Writing Seminars

Each session in this suite of four interactive seminars integrates the learning of academic research and writing skills and is taught by a librarian in collaboration with a writing instructor. Sessions are scheduled during both semesters. To register and consult the schedule, please see the description of each workshop.

Last updated: June 3, 2024