Reference Assistance

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Reader Services

The E.J. Pratt Library Reference Desk is located on the Main Floor, Victoria Quad Level.

See also:
Frequently Asked Questions (FAQ)

Library staff are here to help you use the Library:

  • They can provide a general orientation to the libraries at U of T.
  • They can explain appropriate search strategies for locating specific information.
  • They can assist you in searching the online catalogue, identifying electronic, print and internet resources.
  • They can help to resolve incomplete or inaccurate citations.
  • They can assist you with Victoria University Library's Special Collections of rare books and archives.


  • Agatha Barc
    Acting Co-Head, Reader Services / Reader Services & Instruction Librarian
    PR 114
    agatha [dot] barc [at] utoronto [dot] ca
  • Colin Deinhardt
    Acting Co-Head, Reader Services / Reader Services & Instruction Librarian
    PR 114
    colin [dot] deinhardt [at] utoronto [dot] ca
  • Roma Kail
    Head, Reader Services (on research leave 2018–2019)
    PR 318
    r [dot] kail [at] utoronto [dot] ca
  • Gabbi Zaldin
    Reader Services Librarian
    PR 316
    gabbi [dot] zaldin [at] utoronto [dot] ca

How to Reach Us

You can reach us in the following ways: 

In person

Monday - Thursday
9:30am - 7:00pm

9:30 - 4:45pm

By phone

Reference Desk
416 585 4470

Live chat

Online research help

Online reference

To arrange an appointment only

Research Consultation Service

If you are looking for help researching an assignment or would like individual instruction on a specific electronic resource, schedule a meeting with a Reference Librarian.

To make an appointment, please use the online reference form or drop by the Reference Desk.

Instruction Program

Electronic Classroom

The library’s bibliographic instruction facility is located on the third floor of the Pratt building.

See also: Services for Faculty, Instructors, and TAs.

Library instructors teach library research skills to students and provide training in the use of online catalogues, electronic and print resources including electronic periodical indexes, electronic journals, online reference tools and digital collections.

Students gain hands-on experience with a range of UTL's online resources.

Instructors create course specific guides to the Library's collections.

Schedule a Library Instruction Session

Professors and instructors are encouraged to contact colin [dot] deinhardt [at] vicu [dot] utoronto [dot] ca (Colin Deinhardt) (416-585-4569) to arrange for a library workshop tailored to course requirements.

UTL Workshops

See Classes and Tours, St. George campus (UTL Library Classes (Robarts, Gerstein, Engineering Libraries)

Last updated: October 30, 2018

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